FireHawk Funerals USA
Privacy Policy
Firehawk Systems Pty Ltd A.C.N.161 394 663 (we, us, our, or Firehawk Systems) recognises and values the protection of your personal information.
We recognise that you have an interest in our collection and use of your personal information via our website and apps. We have implemented this Privacy Policy in order to be open and transparent about how we collect, hold, and use your personal information, and under what circumstances we may disclose or transfer your personal information. The Privacy Policy also outlines your rights to gain access to, and seek corrections of, your personal information we hold. Finally, the Privacy Policy provides information about how you can approach us about your privacy-related concerns and complaints, and how we will deal with such communications.
This policy applies only to information that Firehawk Systems collects via our website and apps.
Wherever possible, you can elect to remain anonymous or use a pseudonym in interacting with us e.g. when making an enquiry.
From time to time, we may ask you to supply personal information such as your name, address, date of birth, telephone number or e-mail address. However, under no circumstances will we request any information from you that may disclose your:
- political, religious or philosophical opinions, beliefs, associations or affiliations;
- health and sexuality;
- racial or ethnic origin;
- membership of a trade union, or a professional or trade association; or
- criminal records.
Personal information via the Website
Most commercial websites use ‘cookies’, which are pieces of information that websites send to the browser and are stored in the computer hard-drive. Cookies make using the Website easier by storing information about your preferences on the Website. This allows the Website to be tailored to you for any of your return visits. Cookies will not identify you personally. If you would prefer not to receive cookies, you can alter your security settings on your web browser to disable cookies or to warn you when cookies are being used. However, by disabling the cookie function in your web browser you may impede your ability to use parts of the Website.Your option not to provide your personal information
Providing us with your personal information is absolutely optional, but may be necessary for us to provide you with our services. Whenever it is optional for you to provide us with non-essential personal information, we will make this clear to you. When you provide us with your personal information, you are consenting to our storage, use and disclosure of that information as outlined in this Website Privacy Policy. We may from time to time run competitions or offer additional benefits to you and we may ask you to provide us with your personal details for these purposes. Providing us with this information is absolutely optional to you. However, if you do not provide your personal information to us we may not be able to contact you or give you access to the additional benefits. You may opt out of these additional communications at any time. Please contact our Privacy Officer at us+privacy@firehawk.digital, (02) 9199 8780 or Unit 2/100, Victoria Street, Taree, New South Wales, Australia 2430.Use and disclosure of your personal information
When we hold your personal information it will be used for the following primary purposes:- to ensure the proper functioning of our website and apps;
- to ensure the proper functioning of the Firehawk Systems organisation; and
- to assist Firehawk Systems with our auditing, marketing, planning, billing, product development and research requirements.
- to ensure the proper functioning of our business and our website and apps;
- to communicate promotional offers and special events to you;
- where the law requires us, or authorises us, or a company holding data on our behalf, to do so; or
- where you have given express consent to us for a prescribed purpose.
Security of personal information
In our business, personal information may be stored both electronically and in hard-copy form. We are committed to keeping your personal information secure regardless of the format in which we hold it and we take all reasonable steps to protect your information from misuse, interference, loss, and unauthorised access, modification or disclosure. However, you use the our website and apps at your own risk and we accept no responsibility, whether we are deemed to have been negligent or not, in the event of a security that affects your privacy. Note that no information transmitted over the Internet can be guaranteed to be completely secure. However, we will endeavour to protect your personal information as best as possible but we cannot guarantee the security of any information that you transmit to us, or receive from us. The transmission and exchange of information is carried out at your own risk.Accuracy and quality of personal information
We will take all such steps as are reasonable in the circumstances to ensure that:- all information collected from you is kept accurate, up to date and complete; and
- the personal information that we use or disclose is, having regard to the purpose of the use or disclosure, accurate, up-to-date, complete and relevant.